![]() ![]() “Historically, we'd only chosen to list partnered restaurants, and we still firmly believe this is the right way to build the marketplace and the only way to drive long term value for diners, restaurants and drivers,” a Grubhub spokesperson told Restaurant Dive in a statement. Starting a few months ago, Grubhub began listing non-partnered restaurants in select cities across the country. Grubhub's Seamless business does it, and DoorDash and Postmates do as well. According to InvestorBits, Grubhub isn't the only delivery company that lists restaurants that haven't agreed to partner with them.Yelp's request comes after San Francisco restaurant owner Pim Techamuanvivit complained on Twitter that her concept was listed on Grubhub without her knowledge, even though that concept does not include a delivery model."We recently became aware of this practice, and have taken immediate steps to ensure it does not extend to restaurants’ Yelp pages," a Yelp spokesperson told Restaurant Dive via email. The two companies first announced their partnership in August 2017. Yelp has requested that Grubhub remove its delivery capabilities from all "non-partner" restaurants on Yelp pages.The story has also been updated with Grubhub’s statements. Yelp told Restaurant Dive that it asked Grubhub to make the changes. ![]() Instead, Grubhub claims the companies recently came to the decision to remove the delivery capability together. 31, 2020: Grubhub told Restaurant Dive that it connected with Yelp previously about how its non-partner restaurant listings would extend to its ordering integration partnership, and denies that Yelp asked Grubhub to remove the delivery capabilities. ![]()
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